Billing & Payments

Current Billing Period

At the top of your billing page, you'll see a summary of your current billing period, including:

• Projected next billing amount — An estimate of what you'll owe at the end of the cycle
• Current billing period dates — The start and end of your current cycle
• Next billing date — When your next invoice will be generated

Line Item Breakdown

Your bill is broken down into individual charges:

Invoices

The Invoices section shows a searchable, sortable table of all your past invoices.

Each invoice includes:

• Transaction ID
• Amount charged
• Invoice number
• Date created
• PDF download link (when available)

You can search by transaction ID or invoice number, and sort by amount or date.

AI Token Usage

The AI Token Usage section gives you a detailed breakdown of your AI consumption.

What You'll See

• Usage broken down by AI model (e.g., GPT-4, Claude, etc.)
• Yaplet tokens consumed per model
• Cost in USD per model
• Total tokens and total cost across all models

Filtering Usage

You can filter your token usage by date range using the date picker. This lets you see usage for any period up to 93 days.

Payment Methods

Adding a Payment Method

When you first subscribe, you'll be prompted to add a credit card through a secure Stripe form. Your card details are:

• Encrypted and stored by Stripe — Yaplet never sees your full card number
• Protected by 3D Secure when required by your bank

Viewing Your Payment Methods

On the billing page, you can see all your stored payment methods with:

• Card brand (Visa, Mastercard, etc.)
• Last 4 digits
• Expiration date
• Which card is set as default

Managing Payment Methods

Click Manage Subscription to open the Stripe Customer Portal, where you can:

• Add a new payment method
• Remove an old card
• Change your default payment method

Handling Payment Issues

Past Due Payments

If a payment fails (e.g., expired card, insufficient funds), your subscription status changes to Past Due. You'll see a prominent alert on your billing page with a button to resolve it.

3D Secure Verification

Some banks require additional verification (3D Secure) when processing payments. If this happens:

1. Your subscription shows as Incomplete
2. A prompt appears on your billing page to complete verification
3. Click the action button — you'll be redirected to complete the verification in your browser
4. Once verified, your subscription activates immediately

Account Balance & Top-ups

Your account balance represents credit that is automatically applied to future invoices. The balance card on the billing page shows your current balance, a Top up button, and a list of recent top-up transactions.

Where Credits Come From

Credits can appear on your account from:

• Top-ups — Manually adding funds via the Top up button on the billing page or from the user dropdown menu
• Downgrading your plan mid-cycle (unused time is credited)
• Switching from annual to monthly billing (leftover balance from the annual plan)
• Overpayments that were refunded as credit

Topping Up Your Balance

How Credits Are Applied

Credits are displayed on your billing summary with:

• Starting balance — Your credit at the start of the billing period
• Ending balance — What remains after charges are deducted